Speedgoat takes the utmost care to extensively test all components and follows strict quality control processes. Nevertheless, even the best piece of hardware can fail.
To protect your investment, the delivery of each target machine and I/O module therefore includes two years' hardware warranty as standard. During this period, defective hardware is repaired by Speedgoat at no charge.
Are you working on:
- Projects with extended life cycles?
- Projects where only minimal downtimes are allowed?
- Multiple projects leveraging the same target machine?
Not a problem: Extended Level One and Level Two Hardware Warranty plans matching your life-cycle requirements are available optionally, will protect your investment over an extended period of time, and include loaner replacement services in case anything breaks (Subject to stock availability).
||Minimal Downtime Service
|Base (included as standard)
|Level One Hardware Warranty (Option)
|Level Two Hardware Warranty (Option)
Minimal Downtime Service
Speedgoat guarantees the availability of all hardware components* and will immediately send out replacement loaner hardware to you free of charge, in case of a hardware technical failure. While you are working with the loaner, your original hardware will be repaired by Speedgoat. After the repair service is completed, the loaner hardware is replaced with the original, repaired hardware.
* As some of our I/O modules are available in many different variations, Speedgoat does not stock all options. Replacement for a small subset of I/O modules (e.g. IO42X, IO67X, IO68X, IO9XX types) is not guaranteed.